Returns and Refunds

Our inspiration is to make sure you are completely satisfied with your Carmin & Flint jewelry

100% Guaranteed

We offer a 30-Day Satisfaction Guarantee on most of the jewelry purchased from our website www.carminflint.com (see below for exceptions). You have 30 calendar days (starting from the date of delivery) to return an item.

For jewelry purchased in person, you have 30 calendar days (starting from date of purchase) to return an item (see exceptions below).

Return and Refunds Policy

Items on sale, personalized or made to order

Items on sale, personalized or made to order cannot be returned or exchanged and are non-refundable.

Items damaged in transport or incorrect

In the event you should receive your order and it is damaged or you received the wrong item, we will issue you a replacement. If we are sold out of the product, we will issue you a refund.

How to return your item

Processing of your return

Once we have received your item, please allow another 7 days for your return to be processed.