Estimated Delivery Times:

To Canada: 2 to 7 business days
To United-States: 5 to 13 business days
International: 10 to 15 business days

These are approximate delivery times, as supplied by our carrier, Canada Post.

Carmin & Flint uses Canada Post postal service to ensure the best possible delivery service is available to our customers.

USA and Canada: Free shipping on orders starting at USD$75 or CAD$100.

International: Shipping cost will be calculated at checkout.

We ship from our workshop in Mont St-Hilaire, Canada.

You will receive a confirmation email with your tracking number once your order has shipped.

We offer shipping upgrades for some destinations.

You will see these in the shipping options if they are available for your country.

We ship all over the world.

If your country is not listed, please contact us directly.

Your jewelry is protected by a 6 month warranty on manufacturing defects.

Consult our Return Policy for more details.

You have 30 days (starting from the date of delivery) to return an item (see exceptions below).

Custom or personalized orders and sales items: Due to the nature of these items, we cannot accept returns for them unless they arrived damaged or defective.

Consult our Return Policy for more details.

Email us first at info@carminflint.com for a Return Authorization Number.

We will provide complete instructions on how to return your item easily.

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Consult our Return Policy for more details.

Adjustable rings:
- Some rings are adjustable. In this case, the ring must be adjusted by a jeweler.
- Please indicate your ring size in the "Special Instructions" window of your cart.
- Note that we use North American measures, for example 7 or 7 1/2, etc.

Non-adjustable rings:
- Some rings are unique creations that come in only one size.
- In this case the ring size cannot be adjusted.

Please note that the customer is responsible for choosing the proper size when ordering.

If you need help to find you ring size, please consult our Ring Size Guide.

No, we do not offer an engraving service.

Yes! We'd love to make a custom piece for you!

We'll work with you to make a piece that you will be proud to wear for years to come.

This service is only offered in person at our atelier/boutique in Mont St-Hilaire, Canada.

Book a meeting with us to discuss your needs.

Our jewelry creations are hand crafted from the finest quality materials.

Metals:
We work with 925 sterling silver, gold and bronze of jewelry quality.

Pearls:
We work mostly with baroque pearls, graded AAA. The AAA grade is the highest quality for non-round shaped pearls.

Gemstones:
Our gemstones come from all over the world and are chosen for their appearance and the quality of their cut.

Hypoallergenic jewelry is made of metals not likely to cause an allergic reaction, such as:

Sterling Silver
- 925 sterling silver contains 92.5% silver and 7.5% copper.
- Sterling silver jewelry is a good hypoallergenic option.

Gold
- Gold is generally considered hypoallergenic.

Bronze
- Bronze is a tri-metal alloy and is extremely durable.
- Tri-metal alloys are considered a safe alternative for items that come into contact with the skin.

Our jewelry creations are hand crafted from the finest quality precious metals and are made to last.

To clean, wipe gently with a soft cloth, like a jeweler's cloth. Never use household cleaning products on your jewelry.

To learn more about cleaning gemstones and pearls, please consult our Jewelry Care Guide below.